We can accept luggage shipments prior to your arrival date (Cash on Delivery (COD) and frozen/refrigerated items are not accepted.
Please ensure the check-in date and guest name are clearly marked on the shipping label.

We provide luggage storage at any time.
Please bring your luggage to the front desk on the first floor. Luggage storage after check-out is available only on the same day.

Check-in time at 3:00 PM and check-out time at 10:00 AM.

We will keep lost items for two weeks from your check-out date. If you have lost an item, please contact the front desk.
Regarding food and beverages, for hygiene reasons, they will be disposed of at 24:00 on your check-out date, regardless of whether they are opened or unopened.

[ Contact / Front desk ] 0565-47-2002

Extensions are available at an additional charge of 1,100 yen per hour.
Guests wishing to extend their stay must notify the front desk in advance.

The air conditioning in our hotel is not centrally controlled. All rooms allow free temperature adjustment.

Unfortunately, we do not accept requests for cancellation waitlists.

No. All rooms are non-smoking rooms. （*Electronic cigarettes are also prohibited）

There is no safe in the guest rooms. We kindly ask guests to manage their own valuables during their stay.

We provide a toothbrush cup, glass, mug, hairdryer, hangers, mini-fridge, TV, and electric kettle.

We provide shampoo, face towels, bath towels, and slippers.
Additional amenities and room wear are available for free use at the Amenity Bar on the 1st floor.

Wi-Fi is available in all rooms. The ID and password are provided on the card holder given at check-in or displayed on the TV screen (under “Information”) in your room.

We do not accept requests for specific room numbers, but we can take advance requests for preferences such as higher floors or corner rooms.
Please note that we may not be able to accommodate your request depending on the circumstances of guests staying multiple nights.

Final check-in is at 1:00 AM. After 1:00 AM, the entrance automatic doors will be locked, so please hold the room card that will be given to you at check-in over the intercom sensor to enter.
Guests who do not have a room card are requested to contact the front desk via the intercom.

Ice machines are available on the 1st floor. Vending machines (including alcohol) are located on the 2nd, 6th, and 10th floors.

There is no convenience store within the facility. We can provide directions to nearby convenience stores.

Coin laundry (washers and dryers) is available on the 1st floor. For dry cleaning, laundry bags are provided in your room.
Please bring your items directly to the front desk.

They are located in the elevator halls on the 2nd, 5th, 7th, and 10th floors.

This hotel does not have a large public bath.

There are two affiliated parking lots nearby. Please see the Access section for details.

After exiting the ticket gates, proceed to your left. You will find a down escalator on your right. After taking the escalator down, cross the pedestrian crossing immediately to your left.
Our hotel entrance is on your right.

We do not provide a shuttle service.

We can arrange a taxi for you. Please inform the front desk staff of your desired pickup time.
*Please note that we may not be able to arrange a taxi depending on availability.

We allow one child per bed to sleep in the same bed. Children eligible for this arrangement must be preschool age or younger.

We do not provide amenities for children. . However, children’s room wear is available.

We have a limited number of items available, so prior application is required if you wish to request one. Additionally, rental bed guards are available.
Prior application is also required if you would like one.

Preschool children are free of charge, and guests of elementary school age and above will be charged the adult rate.

There are 7-Eleven, FamilyMart, and Lawson stores about a 5 minute walk from the hotel.

It takes about 20 minutes one way on foot.

It takes about 15 minutes one way on foot.

It takes about 15 minutes one way on foot.

It takes about 42 minutes one way by bus from Toyota City Station or by car.

We can recommend nearby dining options based on your preferences at the front desk. Please feel free to ask.

We do not have changing areas available outside the guest rooms.

We do not offer wheelchair rentals.

We do not exchange foreign currency at our hotel. We can direct you to nearby facilities.

We accept VISA, MASTER, AMEX, DINERS, JCB, UC, and UnionPay.

PayPay, Edy, ID, and various transportation e-money are accepted.

There is no ATM inside the hotel.

Cancellation fees will be charged based on our accommodation terms and conditions.

【Group Cancellation Policy】
Reservations for 10 or more rooms are considered group bookings.
For full cancellations, the following group cancellation policy applies:

*For any changes to the number of guests, please contact the hotel.

We offer a wide variety of items, including hair dryers (Dyson), curling irons, hanger-type deodorizers, and massage cushions.
Please refer to the rental list in the in-room information booklet and contact the front desk to request your desired items.
Please note that rental items are available in limited quantities.